Welcome to Skincare Zone Shop! By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read these terms carefully before using our services.

1. Introduction

  • These Terms and Conditions govern your use of our website and any products or services you purchase from us. By accessing our site, you agree to be bound by these terms.

2. Eligibility

  • You must be at least 18 years old to use this website and make purchases. By using our services, you represent and warrant that you are of legal age and have the legal capacity to enter into a binding contract.

3. Product Information

  • We strive to ensure that all product descriptions, images, and prices listed on our website are accurate. However, we cannot guarantee that descriptions or other content are error-free, complete, or current.

4. Orders and Payments

  • All orders are subject to acceptance and availability. We reserve the right to cancel orders at any time, for any reason, such as inaccuracies in product information, stock availability, or suspected fraud.
  • Payment methods include Cash on Delivery (COD), bKash, Nagad, and online bank transfers. Orders will only be processed once payment is confirmed.

5. Shipping and Delivery

  • We deliver across Bangladesh. Orders are typically processed within 1-2 business days, with delivery times ranging from 3-5 business days. However, shipping times may vary based on location and other factors beyond our control.
  • Any shipping delays or issues due to courier services or unforeseen circumstances are beyond our responsibility.

6. Returns and Refunds

  • We accept returns on products that are damaged or defective upon arrival. To be eligible for a return, please notify us within 7 days of receiving your order.
  • Refunds will be issued after the returned product is received and inspected. Refunds may take up to 10 business days to process.
  • Note that certain items (such as opened or used skincare products) may not be eligible for returns due to hygiene reasons.

7. Intellectual Property

  • All content on our website, including text, images, logos, and product descriptions, is the property of Skincare Zone Shop or our content suppliers. You may not reproduce, distribute, or use any content without our written permission.

8. Privacy Policy

  • Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described in the Privacy Policy.

9. Limitation of Liability

  • Skincare Zone Shop is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the total amount of the order placed with us.

10. Third-Party Links

  • Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these external sites and recommend reviewing their terms and policies before use.

11. Modification of Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of the site constitutes acceptance of the updated terms.

12. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from your use of our website or these terms will be resolved under Bangladeshi jurisdiction.

13. Contact Information

  • For any questions or concerns regarding these Terms and Conditions, please contact us at Contact Page